The Head of Central Scheduling and Planning

Goshen, NY 10924

Posted: 08/15/2019 Job Category: Hotel - Hospitality Job Number: 16044 Pay Rate: 85000 - 95000

Head of Central Scheduling and Planning role exists to ensure that the company is efficiently resourced at all times, across all departments, in line with visitor numbers and available staffing, to deliver a world class guest experience.

Key Objectives:

Set-up, structure and sustain a new Central Scheduling and Planning Department.

Acquire, develop and manage a team skilled in analytics and collaboration.

Ensure the resort is resourced to departmental unit requirements based on line schedules, budgets and on-going data analysis of guest flow.

Deliver the tools to support a guest journey focused resort experience, as measured by all available metrics and lead the central planning team to optimize labor management.


Bachelor's degree (or equivalent education and experience) is required.

Proficient in Microsoft Office especially excel spreadsheets

Ability to anticipate and solve problems, act decisively and quickly.

Strong leadership profile and excellent negotiation skills

Meticulous attention to detail and accuracy in work product -Exceptional time management and excellent verbal and written communication skills.

Understanding of NY Labor and Employment Laws, inclusive of wage and hour.

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